Rise Up Ravagers


Answers to your burning questions.

Looking for accessibility information?

Read our accessibility page


Where can I find my tickets?

If you bought tickets from the Secret Cinema website you will have received an email with E-tickets attached from [email protected]. If you cannot find your confirmation email, please use the See Tickets order tracking form to download them to your device.

If you bought your tickets with an external agent (e.g. Todaytix, Ticketmaster, Disney), you will have received your tickets in an email from that agent directly. Please contact the agent if you cannot find your confirmation email.

Can I change my tickets?

All tickets are non-exchangeable. However, we recognise that sometimes circumstances are out of your control. Please contact [email protected] and our Customer Success team will do their best to assist you. Please note, all tickets are subject to availability.

Event Information

Where is the event?

This is an indoor immersive Event which will take place at a location in Wembley, London (UK). The nearest station is Wembley Park and has step-free access from the platform to the street. The Event is a 13-minute walk from the station.

When should I arrive?

Please aim to arrive at the arrival time on the Ravager Zone website or your ticket. Make sure to arrive promptly so as not to miss key performances!

What’s the latest I can arrive?

The latest entry is 1 hour after the time on your ticket. Event staff may refuse to admit you after this time. Please note, if you arrive later than the stated times on your ticket, you will miss key performances.

Is there parking available?

There is no parking available. All guests must use public transport to make their way to the Meeting Point at Wembley Park. In the event of a London Underground strike, our Meeting Point may also be reached by train and bus. There is limited accessible parking available; please see our Accessibility page for details.

What happens on the night?

Our experiences explore one of the forgotten pleasures in a world with constant access to information: secrets. What we can promise is hours of remarkable surprises and pure disbelief. Secret storylines. Iconic locations. Memorable characters. Cinematic dreamscapes.

The Immersive + Film Event is 5 hours long. The film will begin 2 ½ hours after the Event starts, and there is no access back into the Immersive world once the film has started. The Immersive Only (no film) Event is 2 ½ hours long.

The event

  • includes dark spaces, loud noises, strobe and flashing lighting, smoke and haze, crowds, moments of violence, and elements that some may find triggering.
  • is suitable for pregnant women.
  • includes a selection of content without subtitles or captions.
  • includes vegan, dairy-free and gluten-free food options.

See our Accessibility page for details.

Do I need to watch the film before attending?

Some choose to study the film religiously in order to notice the finer details during the night, insisting that it unlocks the ultimate adventure. Others choose to experience the film for the first time during the night itself, arguing that this is the best way to become fully immersed. The choice is yours!

Will we watch the film?

Guests who have purchased Immersive + Film ticket(s) will watch the film after the immersive show (5 hours in total). There is no access back into the Immersive world once the film has started.Guests who have purchased Immersive Only ticket(s) will not watch the film after the immersive show (2 ½ hours).

Will there be seating?

Guests should be prepared to stand throughout the immersive show as seating will be limited. Please choose your footwear accordingly. Seating will be provided for the screening for those with Immersive + Film Screening tickets.

Do I need to go in character/costume?

Guests are actively encouraged to follow the dress-code. The Ravager Zone website includes character and costume suggestions, as well as our own shop offering an array of clothing and accessories to help you create your individual Ravager look.

Will food & drink be available at the show?

A range of food and drink will be available to purchase in the Immersive world. Vegan, dairy-free, and gluten-free options will be available. Premium ticket holders must redeem vouchers in person at bars and food stalls. Once the film starts there is limited food available, so we advise guests to eat while they are still in the Immersive world.

Do you accept cash and/or card payments at the show?

We do not accept cash. We accept card payments which include contactless as well as chip and pin payments. This includes Visa, Mastercard, Visa Electron, V Pay, Maestro, American Express, JCB, Diners Club, UnionPay, and Discover.
Please note the show is a phone-free environment so you will not be able to pay with your phone or any smart device.

Is there a cloakroom?

Lockers will be available for Standard ticket holders and a cloakroom for Premium ticket holders. We recommend you travel light.


House Rules

Guests are asked to treat fellow guests and our staff with respect and refrain from violence of any kind. We do not condone inappropriate language or bad manners. Failure to comply with our house rules will result in your ejection from the show.

Age Restrictions 18+ Shows

All guests attending 18+ shows must show a valid photo ID in order to be admitted to the Event. We operate a Think 25 Policy. Accepted forms of adult identification are:
  • UK/International Passport
  • UK/International Driving Licence
  • PASS Scheme Card

Age Restrictions 12+ Shows

All guests attending 12+ shows must show a valid photo ID in order to be admitted to the Event. 12-17 year olds must be accompanied by an adult for the duration of the Event. Accepted forms of identification for a 12-17 ticket are:
  • UK/International Passport
  • Citizen Card
  • National Identity Card
  • UK/International Driving Licence
  • School Card or Pass with photo (and either date of birth or age)
  • Library Card with photo (and either date of birth or age)
  • Young Person Rail Card
  • 16+ Zip Oyster Card
  • PASS Scheme Card

Phones, Cameras or Recording Devices

Phones, cameras and and other recording devices must not be used, and will be sealed in an opaque bag for the duration of the Event. If you are seen using your device, it will be confiscated and returned at the end of the Event. If you need to use your mobile telephone in an emergency, a member of staff will show where you are able to do so.

Is there anything I shouldn’t bring?

Please do not bring:
  • Alcohol
  • Canes (canes needed for mobility are permitted)
  • Food
  • Animals/Pets (service animals only)
  • Audio recording devices
  • Drugs and drug paraphernalia
  • Flammables
  • Torches
  • Lasers
  • Professional cameras
  • Promotional items (including flyers, samples giveaways)
  • Selfie sticks/tripods
  • Weapons of any kind (including gun props and replicas)
  • Video cameras


Smoking, including electronic cigarettes, is not permitted. Designated smoking areas will be clearly signed.

At the end of the Show

Please leave quietly and swiftly to respect our neighbours! Please meet your taxis at the Wembley Park Station Taxi Rank.


Are there any Covid-19 restrictions?

Guests are no longer required to show proof of vaccination or a negative Covid-19 test to attend the show. To mitigate the risks associated with Covid-19, ticket holders experiencing symptoms associated with Covid-19 or who have tested positive for Covid-19 are asked not to attend and to contact [email protected] before the event.